digital tourism agency

privacy policy

Digital Tourism Consulting OOD, a limited company registered in the Bulgarian companies register under UIC 205857981, headquartered in Bulgaria, Varna, p.c. 9000, 60 Slivnitsa Boul., and the same address for correspondence, email:, website:, represented by Benjamin Wild and Maria Doganova (hereinafter "Hashtag.Tourism"), is a data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter “General Data Protection Regulation”) and the Bulgarian Personal Data Protection Act. As such, Hashtag.Tourism is fully aware of its obligations with regard to data protection. Accordingly, we strive to make all the information about data collection and processing operations we carry out available on our website as clear and accessible as possible, whether these operations are carried out after you make a contact request, sign up for our newsletter, or submit an application or a message.

The aim of Hashtag.Tourism's privacy policy is to inform you about how the personal data collected via this website will be used, and about your rights and how you can exercise them.
This policy also reflects Hashtag.Tourism's principles regarding confidentiality and data security. Data processing is crucial for our work, so it is essential for Hashtag.Tourism that data processing operations are carried out securely and in accordance with your wishes.

Before confirming that you wish to send us your personal data via our contact and message, newsletter sign-up or application submission sections, you agree to read and accept our privacy policy. This acceptance is voluntary and informed and takes the form of an opt-in, demonstrating your clear and unequivocal consent to Hashtag.Tourism’s processing of your request using the data you send for this purpose.


Hashtag.Tourism’s commitments

Hashtag.Tourism undertakes to abide by all relevant Bulgarian and European Union legislation when collecting and processing personal data.
We, therefore, undertake to use the personal data we are sent only in accordance with the purposes for which they are sent.
Hashtag.Tourism also undertakes to take all appropriate organisational and technical measures to comply with the aforementioned legislation and regulations and to provide a level of security suited to the purposes of processing this data and the nature of it.

When processing your personal data Hashtag.Tourism adheres to the following principles:

  • Lawfulness, fairness and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability

Hashtag.Tourism would like to hear from you if you have any questions about this privacy policy, which you can send to the following email:


What is the purpose of processing the personal data collected on our website?

Personal data sent via our contact and message section
The personal data sent via our contact and message section, namely your first name(s), surname(s) and your email address, is used so that we may identify you and contact you to form the best possible understanding of your needs.
When you agree to send your personal data to Hashtag.Tourism, you also agree to allow Hashtag.Tourism to use this data for the aforementioned purposes.

Personal data sent via the newsletter sign-up section
When you send us your email address and your name in order to receive our newsletter, Hashtag.Tourism undertakes to use this data only for the stated purpose. You will be able to unsubscribe by clicking the unsubscribe link in each newsletter.


For how long are your data stored?

All data collected via our contact sections are kept only for the length of time needed to achieve the purpose(s) for which they are collected.
The data sent via the contact and message section will be either deleted immediately if we cannot proceed with your contact request, or kept for the duration of our collaboration or until you withdraw your consent.
In the case of a job application, Hashtag.Tourism informs you that the information you send may be kept for a maximum of
2 years in its CV library. After two years, it shall be deleted or you will be asked to renew your consent to its storage. 
Similarly, the data collected via the contact and message sections may be kept for up to 2 years after they are received if they may potentially be of interest to Hashtag.Tourism in the longer term.
The data collected when you sign up to the newsletter will be kept unless you withdraw your consent to using it to send you the newsletter. An unsubscribe link is provided in every newsletter.


Who can access your data?

Your data may only be accessed by competent personnel who need to access it in order to process it effectively.
Hashtag.Tourism will never sell your data. The personal data collected may be provided to our partners, who act as processors of personal data on behalf of Hashtag.Tourism and act in full compliance with applicable data protection legislation. We comply with the condition that the relevant information may be used only within the limits set by the legal basis on which it is collected or by your personal consent to the processing performed on behalf of Hashtag.Tourism, and that this information is confidential.


How do you exercise your rights?

  • When you agree to send us your data you are entitled to the following rights:
  • Right of information about your personal data processed by Hashtag.Tourism;
  • Right of access to your personal data processed by Hashtag.Tourism;
  • Right of rectification of incorrect personal data collected by Hashtag.Tourism;
  • Right of deletion of your personal data („the right to be forgotten“);
  • Right of restriction of your personal data processing.

These rights may be exercised by sending your request by email to the following address:
Or by post:
Digital Tourism Consulting OOD
boul. Slivnitsa 60, 9000 Varna, Bulgaria


Hashtag.Tourism undertakes to take the necessary action as soon as possible after receipt of your request and to, if applicable, send you a notification of its action.
If you sign up to our newsletter, you have the option to unsubscribe at any time by clicking the link available in every newsletter.

Should any of your rights be infringed, you are entitled to protection by referring the matter to the Commission for Personal Data Protection, address: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov” №2, phone: 02/9153 518, website:, email:

Modification of this policy

Hashtag.Tourism reserves the right to modify and update its policy at any time in accordance with current law.

Enjoy your stay at Hashtag.Tourism

digital tourism agency

who we are

We help brands to grow their reach and create #sustainable recognition. With know-how in building and implementing digital strategies and adapting to Digital Transformation.